Your or your company just switched phone systems. Although the switch can save you time, money, and energy in the long run, there’s a downside to some of the providers: the messages you can play for customers have a two-minute time limit. If you have Message on Hold...
We don’t need to tell you that being put on hold is never fun. You’ve been there before. The second you hear the phrase “please hold,” and the static or the elevator music starts, you groan inside. And if you’re on hold too long, and it’s not urgent, are you going to...
