Getting put on hold can be a frustrating experience. In fact, 70 percent of callers who are put on hold with nothing but silence will hang up within a minute, and 35 percent won’t even call back. But waiting on hold doesn’t have to be a chore. In fact, hold time can...
The holiday season is a time of joy, togetherness, and a little bit of magic. As we gather around the sparkling Christmas tree, exchange gifts with loved ones, and indulge in delicious treats, it’s easy to get swept up in the festive spirit. But have you ever...
(3-Minute Read) December is coming! It’s time to save those old Google accounts! Back in September, we ran a story about how Google will begin deleting all inactive accounts this December. With the first of the month only days away, many unused accounts may be...
(4-minute Read) Happy Thanksgiving! We’re all hoping the Lions will give us another Thanksgiving win! Whether you’re getting together with friends and family, prepping for the ultimate feast, or taking the opportunity to get a head start on your holiday...
(3-Minute Read) The most magical time of the year is right around the corner! Great things are coming, but that also means time is running out to add a festive touch to your on-hold message. The deadline to get your order in for a holiday Message on Hold is Wednesday,...