The other day, we asked for a five-star review and we got an amazing recommendation from one of our customers! You read that right: all we had to do was ask, and that five-star review bolstered our rating on Google, and it let prospective customers know that we’re...
It’s that time of year again. Holiday shoppers have come and gone, presents have been exchanged, and the holly jolly is giving way to winter. For some of us, there’s a lull until the new year. For a lot of us in business though, there’s not. If you ever found yourself...
As the holidays ramp up, many businesses will feel the hustle and bustle even more. And as more customers walk through your door or peruse your website, this old chestnut will ring even truer, and will definitely apply to your reputation management: “You can please...
As a business owner, I get a ton of emails every day. While I answer them all as soon as I can, most of them are standard questions and feedback that’s become routine over the years, so there’s really not too much that comes my way anymore that surprises me. Then, I...
Customer reviews can have a massive impact on the success of your business, so of course any serious business owner would want their happy customers to share their experience. An abundance of positive reviews online can give both your sales and your Local SEO a boost....
When you’re spending so much time designing your website, making products and services that your customers love, and putting out interesting and relevant content, it can take away time from managing online reviews and customer questions. Even one bad review or...
