by Roy Pattillo | Jul 19, 2018 | Digital Marketing Blog, Reputation Management
It’s undeniable that customer reviews help other customers. As a result, 92% of customers read online reviews, and 68% trust a local business more if it has positive reviews. Customers value online reviews because they consider these genuine shared experiences from...
by Roy Pattillo | May 10, 2018 | Digital Marketing Blog, Reputation Management
How To Manage Your Online Reviews If you asked me, “What are two words that can strike fear into the heart of any small business owner?” I would say, “Online reviews.” Online reviews are awesome. They give your customers the chance to share the amazing experiences...
by Roy Pattillo | Feb 8, 2018 | Digital Marketing Blog, Reputation Management
Having a good reputation is very important for all organizations. This is especially true in the digital world in which competition is at an all-time high. For those that are looking to improve their reputation, one of the best things that they could do would be to...
by Roy Pattillo | Nov 30, 2017 | Digital Marketing Blog, Reputation Management
Reading online reviews is the first thing a customer does before they purchase a product. If your product does not stand up to the top ratings the sale is lost. Business owners need to know the impact of the virtual world regardless of the level of sales or service...
by Roy Pattillo | Oct 26, 2017 | Digital Marketing Blog, Reputation Management
Many companies look at online reputation management (ORM) as just a means to combat negative information found on the Internet. However, there are many additional benefits that are not often discussed. Here are the top 3: Customer Engagement: People often choose to...
by Roy Pattillo | Oct 5, 2017 | Digital Marketing Blog, Reputation Management
If you want your business to succeed, then you have to let it build up a reputation online. This means getting reviews, both good and not so good. More people today are reading online reviews, 98% in 2016 rather than 88% in 2014. Sometimes, businesses are hesitant to...
