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How to Encourage Customer to Leave Positive Reviews

by Briana Riley | Jan 21, 2021 | Digital Marketing Blog, Reputation Management

Customer reviews can have a massive impact on the success of your business, so of course any serious business owner would want their happy customers to share their experience. An abundance of positive reviews online can give both your sales and your Local SEO a boost....

How to Effectively Handle Reputation Management in Your Business

by Briana Riley | Jan 16, 2020 | Digital Marketing Blog, Reputation Management

When you’re spending so much time designing your website, making products and services that your customers love, and putting out interesting and relevant content, it can take away time from managing online reviews and customer questions. Even one bad review or...

Tips for Proactive Management of Online Reputation

by Roy Pattillo | Jan 31, 2019 | Digital Marketing Blog, Reputation Management

By now, you should know online reviews are important to your business. A few stats to back that up: A survey by BrightLocal Consumer Review revealed that 68% of potential customers have more trust in a company with overwhelmingly positive online reviews.  Another...

Online Reviews – are they pushing your website’s Google rank up? …or down?

by Roy Pattillo | Jul 19, 2018 | Digital Marketing Blog, Reputation Management

It’s undeniable that customer reviews help other customers. As a result, 92% of customers read online reviews, and 68% trust a local business more if it has positive reviews. Customers value online reviews because they consider these genuine shared experiences from...

How To Manage Your Online Reviews

by Roy Pattillo | May 10, 2018 | Digital Marketing Blog, Reputation Management

How To Manage Your Online Reviews If you asked me, “What are two words that can strike fear into the heart of any small business owner?” I would say, “Online reviews.” Online reviews are awesome. They give your customers the chance to share the amazing experiences...

How Online Reputation Management Services Could Help You

by Roy Pattillo | Feb 8, 2018 | Digital Marketing Blog, Reputation Management

Having a good reputation is very important for all organizations. This is especially true in the digital world in which competition is at an all-time high. For those that are looking to improve their reputation, one of the best things that they could do would be to...
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