by Tom Pelon | Jul 31, 2025 | Web Design, Brand Identity, Digital Advertising, Digital Marketing Blog, Reputation Management
Your domain name is more than just a web address – it’s an important asset owned by your business. But what happens when someone steals that asset right out from under you? Domain hijacking might sound like something from a cybercrime thriller, but it’s a...
by Tom Pelon | Jun 19, 2025 | Brand Identity, Digital Marketing Blog, Reputation Management
Have you thought about your business’s customer engagement strategy lately? For local businesses, connecting with your community on a deeper level is a big part of staying competitive and building the kind of meaningful relationships that set your brand apart. Whether...
by Jane Foster | May 15, 2025 | Reputation Management, Digital Marketing Blog
It’s not your imagination. Customer complaints are rising, and that’s partly thanks to the countless ways people can voice their dissatisfaction now – whether it’s on review platforms, in social media comments, or directly through your website. Add to that the rising...
by Jane Foster | Mar 6, 2025 | Reputation Management, Digital Marketing Blog
Google recently sent a message to businesses titled “Keep Your Business Profile Trustworthy and Reliable.” While some recipients found it a little ominous, the message is ultimately a simple one – Google is restating its policies on how reviews should, and should not,...
by Jane Foster | Feb 12, 2025 | News, Digital Marketing Blog, Reputation Management
If you’ve noticed a sudden drop in the number of reviews on your Google Business Profile, don’t panic – you’re not alone. Many businesses have recently reported missing their reviews, with some losing dozens of customer ratings. This issue has caused quite...
by Jane Foster | Jan 30, 2025 | Reputation Management, Digital Marketing Blog
When was the last time you searched for something to buy online? Chances are, you took a look at some reviews first. Google reviews have become essential for any successful brands – especially for local businesses and entrepreneurs who rely on reviews to help build...
