by Tom Pelon | Jan 12, 2023 | Digital Marketing Blog, Telecommunications
A hosted phone system, also known as a cloud-based phone system or VOIP system, is a phone system that is hosted and managed by a third-party provider. Hosted phone systems are typically accessed via the internet, rather than through traditional phone lines, and can...
by Tom Pelon | Dec 8, 2022 | Digital Marketing Blog, Telecommunications
There’s a lot to understand about phone systems, but a big one is internet connection. Increasingly, office phone systems are relying less on copper wires and more on your internet. If you’re experiencing increased lagging after increasing your workforce, upgrading...
by Tom Pelon | Jun 2, 2022 | Digital Marketing Blog, Telecommunications
Your phone system is sitting in your small business as we speak, taking up loads of room in a closet somewhere. You’ve had it forever, and even depended on extra hardware to add features like message on hold or auto attendant greetings. Is it time to switch? It most...
by Tom Pelon | Jul 27, 2021 | Digital Marketing Blog, Telecommunications
The use of technology in everyday companies is becoming increasingly common in the working world. Telecommunications is required in today’s economy to compete with other industries. So, what is the importance of telecommunications? Telecommunications consists of four...
by Roy Pattillo | Jul 16, 2020 | Digital Marketing Blog, Message On Hold, Telecommunications
A Voice over Internet Protocol (VoIP) is a telecommunication solution that helps business owners, employees, and customers to communicate using a regular phone network via the internet rather than a phone line. With the right software, you can call and receive calls...
by Tom Pelon | Jun 25, 2020 | Content Marketing, Digital Advertising, Digital Marketing Blog, Message On Hold, Social Media, Telecommunications, Web Design
Change is inevitable, but when it comes to your business, any changes that take place need to be openly communicated to employees and customers. Proactive communication plays a very important role in customer service, and is an aspect that can make or break your...