It’s not your imagination. Customer complaints are rising, and that’s partly thanks to the countless ways people can voice their dissatisfaction now – whether it’s on review platforms, in social media comments, or directly through your website. Add to that the rising...
Google recently sent a message to businesses titled “Keep Your Business Profile Trustworthy and Reliable.” While some recipients found it a little ominous, the message is ultimately a simple one – Google is restating its policies on how reviews should, and should not,...
If you’ve noticed a sudden drop in the number of reviews on your Google Business Profile, don’t panic – you’re not alone. Many businesses have recently reported missing their reviews, with some losing dozens of customer ratings. This issue has caused quite...
When was the last time you searched for something to buy online? Chances are, you took a look at some reviews first. Google reviews have become essential for any successful brands – especially for local businesses and entrepreneurs who rely on reviews to help build...
Every town and city in the country, no matter how big or small, has its popular hot spots. And that’s what you want your business to be – one of the hot spots. Easy to find. Local Search Optimization (or LSO) is the key to getting found. Effective LSO helps your...
