by Eric La Fuente | Apr 4, 2024 | Telecommunications, Digital Marketing Blog, News
One of the toughest parts of running a business is recruiting great employees. Another tough part? Once you’ve got a great employee, you want to keep them. That can be challenging these days, especially when it comes to younger workers. Employee retention is a...
by Eric La Fuente | Mar 21, 2024 | Message On Hold, Digital Marketing Blog
Getting put on hold can be a frustrating experience. In fact, 70 percent of callers who are put on hold with nothing but silence will hang up within a minute, and 35 percent won’t even call back. But waiting on hold doesn’t have to be a chore. In fact, hold time can...
by Eric La Fuente | Dec 21, 2023 | Digital Marketing Blog, News
The holiday season is a time of joy, togetherness, and a little bit of magic. As we gather around the sparkling Christmas tree, exchange gifts with loved ones, and indulge in delicious treats, it’s easy to get swept up in the festive spirit. But have you ever...
by Eric La Fuente | Nov 29, 2023 | Digital Marketing Blog, News
(3-Minute Read) December is coming! It’s time to save those old Google accounts! Back in September, we ran a story about how Google will begin deleting all inactive accounts this December. With the first of the month only days away, many unused accounts may be...
by Eric La Fuente | Nov 22, 2023 | Digital Marketing Blog
(4-minute Read) Happy Thanksgiving! We’re all hoping the Lions will give us another Thanksgiving win! Whether you’re getting together with friends and family, prepping for the ultimate feast, or taking the opportunity to get a head start on your holiday...
