When you type in “business near me” looking for products or services, do you pay attention to the reviews? Although individuals have their own parameters when they pick a service place, surveys show that if your business has less than a four-star average rating,...
It’s out there! Those words always make our hearts race when we send an eblast, blog, or social media post. We got the copy ready, picked out some great visuals to accompany it, and then sent it off to let your customers know who you are and what you do. You may know...
As the holidays ramp up, many businesses will feel the hustle and bustle even more. And as more customers walk through your door or peruse your website, this old chestnut will ring even truer, and will definitely apply to your reputation management: “You can please...
As a business owner, I get a ton of emails every day. While I answer them all as soon as I can, most of them are standard questions and feedback that’s become routine over the years, so there’s really not too much that comes my way anymore that surprises me. Then, I...
