by Rachel Montgomery | Jun 25, 2020 | Content Marketing, Digital Advertising, Digital Marketing Blog, Message On Hold, Social Media, Telecommunications, Web Design
Change is inevitable, but when it comes to your business, any changes that take place need to be openly communicated to employees and customers. Proactive communication plays a very important role in customer service, and is an aspect that can make or break your...
by Rachel Montgomery | Mar 26, 2020 | Digital Advertising, Digital Marketing Blog, Message On Hold, News, Telecommunications
While remote work may have sounded like a luxury to many, numerous companies are now finding themselves in a position where working remotely is no longer optional. As the COVID-19 Pandemic forces communities across the globe to engage in social distancing and strict...
by Tom Pelon | Mar 12, 2020 | Digital Marketing Blog, Message On Hold
Voice Over Internet Protocol (more commonly referred to simple as VoIP) is growing in popularity among both individual homes and businesses. While using the Internet for your telephone needs might seem like putting too much trust in newer technology to some people,...
by Rachel Montgomery | Nov 12, 2019 | Digital Marketing Blog, Message On Hold
A potential lead calls your business, you’ve trained your sales representatives to close the deal, but the representative is already on the line with another caller. The lead is put on hold, and without any engagement, the caller may hang up. One Google consumer...
by Betty Green | Mar 2, 2019 | Digital Marketing Blog, Message On Hold
After a power outage or a generator test, getting your critical services up and running is the top priority. Things like routers, Internet services, telephones, etc. are the things you have to do first. These services are the lifeblood of your business. Be sure to...
by Betty Green | Oct 4, 2018 | Digital Marketing Blog, Message On Hold
Only 83 days until Christmas! Sounds like forever, doesn’t it? Trust me. It’ll be here before you know it! Each October, the Message on Hold industry starts gearing up for the busy holiday production season. It’s the busiest time of year for the on-hold providers,...
