When it comes to running a successful business, first impressions count – and that includes the way your callers are greeted when they’re on hold. A bit of catchy music might do in a pinch, but few things can elevate the quality and professionalism of your...
It’s time to modernize. After crunching the numbers, you’ve determined that it is time for a brand-new phone system. No more relics of the past! You call your most trusted service provider (if you don’t have one, Smart Link provides the most updated system on the...
Back-to-school is here, and so are Halloween decorations. In some corners of commerce, you can already hear holiday songs on the speakers and see the candy-cane ribbons on the storefront. Before you know it, the holiday season will have crept up on you. As a business...
Your or your company just switched phone systems. Although the switch can save you time, money, and energy in the long run, there’s a downside to some of the providers: the messages you can play for customers have a two-minute time limit. If you have Message on Hold...
As a digital marketing company, we like to toot our horn. We provide a lot of excellent services to our customers and welcome new clients all the time. That’s because we do great work for our clients and we’re not afraid to share what we can do for you and your...
We don’t need to tell you that being put on hold is never fun. You’ve been there before. The second you hear the phrase “please hold,” and the static or the elevator music starts, you groan inside. And if you’re on hold too long, and it’s not urgent, are you going to...
