It’s that time of year again. Holiday shoppers have come and gone, presents have been exchanged, and the holly jolly is giving way to winter. For some of us, there’s a lull until the new year. For a lot of us in business though, there’s not. If you ever found yourself...
As a business owner, I get a ton of emails every day. While I answer them all as soon as I can, most of them are standard questions and feedback that’s become routine over the years, so there’s really not too much that comes my way anymore that surprises me. Then, I...
While the holidays aren’t here (yet), tis the season to roll out holiday marketing campaigns. As November and December loom closer, your customers are making their lists and checking them twice to finalize what they need to do as the holidays approach. You already...
You already know your business needs a website, but how do you attract customers to your website and keep them coming back for more? Short answer: write engaging, thought-provoking, and informative content. “Content is king” isn’t just a saying. Your content lets your...
Did you know that 81% of consumers are dissatisfied being bound to a phone or computer when they require customer service? Now, imagine their annoyance if they’re put on hold and forced to listen to silence, antiquated messages, or crackly radio. In the end,...