by Tom Pelon | Jun 25, 2020 | Content Marketing, Digital Advertising, Digital Marketing Blog, Message On Hold, Social Media, Telecommunications, Web Design
Change is inevitable, but when it comes to your business, any changes that take place need to be openly communicated to employees and customers. Proactive communication plays a very important role in customer service, and is an aspect that can make or break your...
by Tom Pelon | Jun 4, 2020 | Digital Marketing Blog, Web Design
The five-second rule no longer refers to dropping food on the floor. Rather, it is the average amount of time your customer will spend on your website before clicking off. How did this happen? With a seemingly infinite amount of content posted each day to social...
by Tom Pelon | Apr 9, 2020 | Content Marketing, Digital Advertising, Digital Marketing Blog, Social Media, Telecommunications, Web Design
As we continue to work through the challenges of the covid-19 pandemic, many businesses are looking for new ways to effectively communicate with their customers. With the constant changes in re-open dates, service offerings, and hours of operation, there is no better...
by Tom Pelon | Apr 2, 2020 | Digital Marketing Blog, Web Design
Customer service is critical to success in business. Regardless of industry, effective customer service allows you to build brand loyalty and attract new customers through word-of-mouth marketing. With the recent surge in online shopping due to the COVID-19 outbreak,...
by Roy Pattillo | Mar 5, 2020 | Digital Marketing Blog, Web Design
If your website or your mobile app will collect any personal information from its users, you will need a privacy policy. A privacy policy details the type of personal information your website or app will collect, how that information will be used, and how it’s...
by Roy Pattillo | Feb 27, 2020 | Digital Marketing Blog, E-Commerce, News, Web Design
First, let’s get you, the active business owner, up to speed on how the PCI security standard became so important in the first place. This minimum standard for regulation on information security was created to improve the protection of client information for the...
